Privacy Policy

Updated on 2022-08-22

SPI Enterprise LLC ("we", "our" or "us") is committed to protecting your privacy. This Privacy Policy explains how SPI Enterprise LLC collects, uses and discloses your personal information.

This Privacy Policy applies to our website, https://www.spi-pacific.com, and its associated subdomains (collectively, our "Service") in conjunction with our application, SPI Enterprise LLC. By accessing or using our Service, you indicate that you have read, understand, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

To help explain things as clearly as possible in this Privacy Policy, whenever any of these terms are referred to, they are strictly defined as:

  • Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analysis, remember information about you, such as your language preference or login information.
  • Company: When this policy mentions "Company," "we," "us," or "our," it means SPI Enterprise LLC (1518 Mariposa Way, Bullhead City, AZ 86442), which is responsible for your information under this Policy. Privacy Policy.
  • Platform: SPI Enterprise LLC public-facing Internet website, web application, or digital application.
  • Country: where SPI Enterprise LLC or the owners/founders of SPI Enterprise LLC are located, in this case it is MX
  • Client: refers to the company, organization or individual that registers to use the SPI Enterprise LLC Service to manage relationships with its consumers or users of the service.
  • Device: Any device connected to the Internet, such as a phone, tablet, computer, or any other device that can be used to visit SPI Enterprise LLC and use the Services.
  • IP Address – Every device connected to the Internet is assigned a number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device connects to the Internet.
  • Personnel: Refers to those persons who are employed by SPI Enterprise LLC or are under contract to perform a service on behalf of one of the parties.
  • Personal data: any information that directly, indirectly or in connection with other information, including a personal identification number, allows the identification of a natural person.
  • Service: means the service provided by SPI Enterprise LLC as described in the relative terms (if available) and on this platform.

  • Third Parties: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may be of interest to you.
  • Website: The SPI Enterprise LLC website, which can be accessed through this URL: https://www.spi-pacific.com
  • You: a person or entity that is registered with SPI Enterprise LLC to use the Services.

 

What information do we collect?

We collect information from you when you visit our platform, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

  • Name / username
  • Telephone numbers
  • Emails
  • email addresses
  • billing addresses
  • Debit/credit card numbers
  • Age
  • Password

We also collect information from mobile devices for a better user experience, although these functions are completely optional:

  • Location (GPS): Location data helps create an accurate representation of your interests, and this can be used to deliver more targeted and relevant ads to potential customers.

How do we use the information we collect?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our platform (we continually strive to improve what our platform offers based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails

 

When does SPI Enterprise LLC use third party end user information?

SPI Enterprise LLC will collect end user data necessary to provide SPI Enterprise LLC services to our customers.

End users may voluntarily provide us with information they have made available on social media websites. If you provide us with such information, we may collect publicly available information from the social media websites you have indicated. You can control the amount of information that social networking websites make public by visiting these websites and changing your privacy settings.

When does SPI Enterprise LLC use third party customer information?

We receive information from third parties when you communicate with us. For example, when you submit your email address to us to show interest in becoming a customer of SPI Enterprise LLC, we receive information from a third party that provides automated fraud detection services to SPI Enterprise LLC. Occasionally, we also collect information that is made publicly available on social media websites. You can control the amount of information that social networking websites make public by visiting these websites and changing your privacy settings.

Do we share the information we collect with third parties? 

We may share the information we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, sale of assets, or other business reorganization, we may also share or transfer your personal and non-personal information to our successors in interest.


We may contract with trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and platform, storage and database administration, email administration, storage marketing, data processing. credit cards, service and order fulfillment of products and services that you can buy through the platform. We may share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.


We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, app developers, and ad networks. If your IP address is shared, it may be used to estimate general location and other technology data, such as connection speed, whether you have visited the Platform in a shared location, and the type of device used to visit the Platform. They may aggregate information about our advertising and what you see on the platform and then provide auditing, research and reporting for us and our advertisers.



We may also disclose personal and non-personal information about you to the government, law enforcement officials, or private third parties as we deem, in our sole discretion, necessary or appropriate to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical or legally actionable activity, or to comply with applicable court orders, laws, rules and regulations. 

Where and when is customer and end-user information collected?

SPI Enterprise LLC will collect the personal information you submit to us. We may also receive personal information about you from third parties as described above.

How do we use your email address?

By submitting your email address on this platform, you agree to receive emails from us. You may opt out of any of these email lists at any time by clicking the opt-out link or other unsubscribe option included in the respective email. We only send emails to people who have authorized us to contact them, either directly or through a third party. We don't send unsolicited commercial email, because we hate spam as much as you do. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites such as Facebook, where we show personalized advertising to specific people who have opted in to receive our communications. Email addresses submitted only through the order processing page will be used for the sole purpose of sending you information and updates related to your order. However, if you have provided us with the same email through another method, we may use it for any of the purposes set out in this Policy. Note: If at any time you wish to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. Email addresses submitted only through the order processing page will be used for the sole purpose of sending you information and updates related to your order. However, if you have provided us with the same email through another method, we may use it for any of the purposes set out in this Policy. Note: If at any time you wish to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. Email addresses submitted only through the order processing page will be used for the sole purpose of sending you information and updates related to your order. However, if you have provided us with the same email through another method, we may use it for any of the purposes set out in this Policy. Note: If at any time you wish to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How long do we keep your information?

We retain your information only as long as we need it to provide SPI Enterprise LLC to you and fulfill the purposes outlined in this policy. This is also the case for anyone with whom we share your information who performs services on our behalf. When we no longer need to use your information and it is no longer necessary for us to retain it to comply with our legal or regulatory obligations, we will delete it from our systems or de-identify it so that we cannot identify you.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order, enter, submit or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted in our payment gateway provider database only to be accessible by those authorized with special access rights to such information. systems, and must keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never saved. Nevertheless,

Could my information be transferred to other countries?

SPI Enterprise LLC is incorporated in MX. Information collected through our website, through direct interactions with you, or through the use of our support services may be transferred from time to time to our offices or staff, or to third parties, located around the world, and may be viewed and be hosted anywhere in the world, including countries that may not have generally applicable laws governing the use and transfer of such data. To the fullest extent permitted by applicable law, by using any of the foregoing, you voluntarily consent to the cross-border transfer and hosting of such information.

Is the information collected through the SPI Enterprise LLC Service secure?

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures in place to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security systems are infallible, including encryption systems. In addition, people may intentionally commit crimes, make mistakes, or not follow policies. Therefore, although we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-waivable duty to protect your personal information, you agree that willful misconduct will be the standards used to measure our compliance with that duty.

Can I update or correct my information?

The rights you have to request updates or corrections to the information SPI Enterprise LLC collects depend on your relationship with SPI Enterprise LLC. Staff may update or correct your information as detailed in our internal company employment policies.

Customers have the right to request restriction of certain uses and disclosures of personally identifiable information as follows. You may contact us to (1) update or correct your personally identifiable information, (2) change your preferences regarding the communications and other information you receive from us, or (3) delete personally identifiable information maintained about you. you in our system (subject to the next paragraph), canceling your account. Such updates, corrections, changes and deletions will not have any effect on other information we maintain or information we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion. To protect your privacy and security, We may take reasonable steps (such as requiring a unique password) to verify your identity before granting you access to your profile or making corrections. You are responsible for keeping your unique password and account information secret at all times.

You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a form that cannot be erased and will be difficult or impossible for us to locate. Immediately upon receipt of your request, all personal information stored in our actively used databases and other easily searchable means will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent technically reasonable. possible.

If you are an end user and wish to update, delete or receive any information we hold about you, you can do so by contacting the organization you are a customer of.

Staff

If you are an employee or applicant for SPI Enterprise LLC, we collect information that you voluntarily provide to us. We use information collected for human resources purposes to administer employee benefits and screen applicants.

You may contact us to (1) update or correct your information, (2) change your preferences regarding the communications and other information you receive from us, or (3) receive a record of the information we have about you. Such updates, corrections, changes and deletions will not have any effect on other information we maintain or information we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion.

Business Sale

We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of SPI Enterprise LLC or any of its corporate affiliates (as defined herein), or portion of SPI Enterprise LLC or any of its corporate Affiliates with which the Service relates, or in the event that we discontinue our business or file a petition or have petitioned against us in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

affiliates

We may disclose information (including personal information) about you to our corporate affiliates. For purposes of this Privacy Policy, "Corporate Affiliate" means any person or entity that directly or indirectly controls, is controlled by, or is under common control with SPI Enterprise LLC, whether by ownership or otherwise. Any information relating to you that we provide to our corporate affiliates will be treated by those corporate affiliates in accordance with the terms of this privacy policy.

Governing Law

This Privacy Policy is governed by the laws of MX without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy, except for those persons who may be entitled to bring claims under the Privacy Shield or the Swiss-US mark.

The laws of MX, excluding its conflicts of laws, will govern this Agreement and your use of the platform. Your use of the Platform may also be subject to other local, state, national or international laws.

By using SPI Enterprise LLC or contacting us directly, you agree to this Privacy Policy. If you do not agree to this Privacy Policy, you should not interact with our website or use our services. Your continued use of the Website, direct interaction with us, or following the posting of changes to this Privacy Policy that do not materially affect the use or disclosure of your personal information will mean you accept those changes.

your consent

We have updated our Privacy Policy to give you full transparency about what is set when you visit our site and how it is used. By using our platform, registering an account or making a purchase, you hereby agree to our Privacy Policy and agree to its terms.

Links to other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites that SPI Enterprise LLC does not operate or control. We are not responsible for the content, accuracy, or opinions expressed on such websites, and such websites are not investigated, monitored, or verified for our accuracy or completeness. Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website's own rules and policies. These third parties may use their own cookies or other methods to collect information about you.

Advertising

This platform may contain third party advertisements and links to third party sites. SPI Enterprise LLC makes no representations as to the accuracy or adequacy of the information contained in those advertisements or sites and accepts no responsibility or liability for the conduct or content of those advertisements and sites and the offers made by third parties.

Advertising keeps SPI Enterprise LLC and many of the websites and services you use free of charge. We work hard to make sure ads are safe, unobtrusive, and as relevant as possible.

Third party advertisements and links to other sites where goods or services are advertised are not endorsements or recommendations by SPI Enterprise LLC of the third party sites, goods or services. SPI Enterprise LLC assumes no responsibility for the content of any advertisements, the promises made, or the quality/reliability of the products or services offered in any advertisements.

Cookies for Advertising

These cookies collect information over time about your online activity on the Platform and other online services to make online advertisements more relevant and effective for you. This is known as interest-based advertising. They also perform functions such as preventing the same ad from continually reappearing and ensuring that ads are displayed correctly to advertisers. Without cookies, it is very difficult for an advertiser to reach their audience or know how many ads were shown and how many clicks they received.

cookies

SPI Enterprise LLC uses "cookies" to identify the areas of our website that you have visited. A cookie is a small piece of data that your web browser stores on your computer or mobile device. We use cookies to improve the performance and functionality of our platform, but they are not essential to its use. However, without these cookies, certain features, such as videos, may not be available or you may be required to enter your login details each time you visit the platform, as we would not be able to remember that you were previously logged in. Most web browsers can be configured to disable the use of cookies. However, if you disable cookies, you may not be able to access the functionality of our website properly or at all.

Block and disable Cookies and similar technologies

Wherever you are located, you can also set your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from working properly, and you may not be able to fully use all of its features and services. You should also note that you may also lose saved information (eg saved login details, site preferences) if you block cookies in your browser. Different browsers make different controls available to you. Disabling a cookie or a cookie category does not delete the cookie from your browser, you will have to do it yourself from your browser, you should visit the help menu of your browser for more information.

Remarketing Services

We use remarketing services. What is remarketing? In digital marketing, remarketing (or retargeting) is the practice of serving ads across the internet to people who have already visited your website. It makes your business appear to be "following" people across the internet by running ads on the websites and platforms they use the most.

Payment details

With respect to any credit card or other payment processing details you have provided to us, we promise that this sensitive information will be stored as securely as possible.

Children's Privacy

We collect information from children under the age of 13 only to improve our services. If you are a parent or guardian and you are aware that your child has provided us with personal data without your permission, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to delete that information from our servers.

Changes to our Privacy Policy

We may change our Service and policies, and we may need to make changes to this Privacy Policy so that it accurately reflects our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they become effective. Then, if you continue to use the Service, you will be subject to the updated Privacy Policy. If you do not wish to accept this or any updated Privacy Policy, you may delete your account.

Thirdparty services

We may display, include or make available third party content (including data, information, applications and other product services) or provide links to third party websites or services ("Third Party Services").

You acknowledge and agree that SPI Enterprise LLC shall not be responsible for any Third Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. SPI Enterprise LLC does not assume and will not have any obligation or liability to you or any other person or entity for the Third Party Services.

Third Party Services and links to them are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to the terms and conditions of such third parties.

facebook-pixel


Facebook pixel is an analytics tool that allows you to measure the effectiveness of your advertising by understanding the actions that people take on your website. You can use the pixel to: Make sure your ads are shown to the right people. Facebook pixel may collect information from your device when you use the service. Facebook pixel collects information that is saved in accordance with its Privacy Policy.

Tracking Technologies

    • Google Maps API

      The Google Maps API is a robust tool that can be used to create a custom map, a searchable map, logging functions, show live data sync with location, plan routes, or create a mashup, just to name a few. .


      The Google Maps API may collect information from you and your device for security purposes.

      The Google Maps API collects information that is maintained in accordance with its Privacy Policy.

 

    • cookies

      We use Cookies to improve the performance and functionality of our platform, but they are not essential to its use. However, without these cookies, certain features, such as videos, may not be available or you may be required to enter your login details each time you visit the platform, as we would not be able to remember that you were previously logged in.

 

    • sessions

      SPI Enterprise LLC uses "Sessions" to identify the areas of our website that you have visited. A session is a small piece of data that your web browser stores on your computer or mobile device.

 

Information on the General Data Protection Regulation (RGPD)

We may collect and use information from you if you are from the European Economic Area (EEA), and in this section of our Privacy Policy we will explain exactly how and why this data is collected, and how we keep it protected from replication or incorrect use.

What is GDPR?

GDPR is an EU-wide privacy and data protection law that regulates how companies protect the data of EU residents and enhances the control EU residents have over their personal data.

The GDPR is relevant to any company operating globally and not just EU-based companies and EU residents. Our customers' data is important no matter where it is located, which is why we have implemented GDPR controls as our gold standard for all of our operations around the world.

What is Personal Data?

Any data that relates to an identifiable or identifiable individual. The GDPR covers a wide spectrum of information that could be used on its own or in combination with other pieces of information to identify an individual. Personal data goes beyond a person's name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation, and ethnicity.

The data protection principles include requirements such as:

  • The personal data collected must be processed in a fair, lawful and transparent manner and must only be used in ways that an individual would reasonably expect.
  • Personal data should only be collected to fulfill a specific purpose and should only be used for that purpose. Organizations must specify why they need the personal data when they collect it.
  • Personal data should not be kept for longer than is necessary to fulfill its purpose.
  • Individuals covered by the GDPR have the right to access their own personal data. They can also request a copy of their data and have their data updated, deleted, restricted or moved to another organization.

Why is GDPR important?

GDPR adds some new requirements regarding how companies must protect the personal data of the people they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing higher fines for non-compliance. Beyond these facts, it is simply the right thing to do. At SPI Enterprise LLC we firmly believe that the privacy of your data is very important and we already have strong security and privacy practices that go beyond the requirements of this new regulation.

Individual rights of the interested party: access, portability and deletion of data

We are committed to helping our customers comply with GDPR data subject rights requirements. SPI Enterprise LLC processes or stores all personal data with providers that are DPA compliant and have been fully vetted. We store all conversations and personal data for up to 6 years, unless your account is deleted. In which case, we delete all data in accordance with our Terms of Service and Privacy Policy, but we will not keep it for more than 60 days.

We realize that if you work with customers in the EU, you must be able to provide them with the ability to access, update, retrieve and delete personal data. We've been set up as self-service from the start and have always given you access to your data and your customers' data. Our customer support team is here to answer any questions you may have about working with the API.

California residents

The California Consumer Privacy Act (CCPA) requires us to disclose the categories of Personal Information we collect and how we use it, the categories of sources from which we collect Personal Information, and the third parties with whom we share it, which we have explained above.

We are also required to communicate information about the rights California residents have under California law. You can exercise the following rights:

  • Right to know and access. You may submit a verifiable request for information regarding: (1) categories of Personal Information we collect, use or share; (2) purposes for which we collect or use categories of personal information; (3) categories of sources from which we collect personal information; and (4) specific pieces of personal information that we have collected about you.
  • Right to equal service. We will not discriminate against you if you exercise your privacy rights.
  • Right to Delete. You may submit a verifiable request to close your account and we will delete the Personal Information we have collected about you.
  • Request that a company that sells a consumer's personal data not sell the consumer's personal data.

If you make a request, we have a month to respond to you. If you wish to exercise any of these rights, please contact us.

We do not sell the personal information of our users.

For more information about these rights, please contact us.

California Online Privacy Protection Act (CalOPPA)

CalOPPA requires us to disclose the categories of personal information we collect and how we use it, the categories of sources from which we collect personal information, and the third parties with whom we share it, which we explained above.

CalOPPA users have the following rights:

  • Right to know and access. You may submit a verifiable request for information regarding: (1) categories of Personal Information we collect, use or share; (2) purposes for which we collect or use categories of personal information; (3) categories of sources from which we collect personal information; and (4) specific pieces of personal information that we have collected about you.
  • Right to equal service. We will not discriminate against you if you exercise your privacy rights.
  • Right to Delete. You may submit a verifiable request to close your account and we will delete the Personal Information we have collected about you.
  • Right to request that a company that sells a consumer's personal data not sell the consumer's personal data.

If you make a request, we have a month to respond to you. If you wish to exercise any of these rights, please contact us.

We do not sell the personal information of our users.

For more information about these rights, please contact us.

Contact Us

Feel free to contact us if you have any questions.

SPI Enterprise LLC

1518 Mariposa Way, Bullhead City, AZ 86442

928 450 1212

info@spi-pacific.com